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This quick, three-step process can help you and your patients make health care decisions that align with their goals and values.

Fam Pract Manag. 2025;32(1):16-20

This content conforms to AAFP criteria for CME.

Author disclosure: no relevant financial relationships.

shared decision-making

Shared decision making (SDM) is an essential component of modern primary care. At its most basic, SDM is a communication strategy in which the clinician informs the patient that they have a choice about a screening or treatment, the patient tells the clinician their thoughts about the options, and the two make a decision together about how to proceed. The bidirectional nature of the conversation is what makes it unique: The clinician provides knowledge of the scientific evidence, makes a recommendation, describes potential risks and benefits, and then asks the patient about their preferences, values, and goals. This sharing of decision making is relatively new in medical care and is an improvement over the previous process in which the clinician made a recommendation and hoped that the patient followed it.

Data suggests that when clinicians use SDM, patients are more knowledgeable about their health decisions, more confident in specific decisions they make, and more likely to adhere to the plan.1 (See “Why use shared decision making?”) 

WHY USE SHARED DECISION MAKING?

  • It can help you connect with patients and understand what is important in their lives.
  • It can increase patient trust because it shows that you are listening to their views.
  • It can help when your patient is facing a future decision.
  • It can improve patient satisfaction.
  • It can prepare patients for all potential outcomes of their decision.
  • It can improve your satisfaction with encounters by providing a window into patient priorities.

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