The first step to changing your practice culture

To change the culture of your practice, you and your colleagues must intentionally do something different than what you are doing now. It will be an ongoing process, but you get there by taking small, deliberate steps. The first step is deciding what you want your culture to look like, and it begins by asking an important question “How do we want to be together?”

Consider what qualities you think would help create a thriving practice culture, write them down, and then discuss your ideas as a group. These qualities might be things you are presently doing that need to be accentuated or things you are not presently doing but need to begin. Next, assess the current state of your practice culture and identify opportunities for improvement, including identifying any parts of your practice that are draining the life from your team. You can use the five-minute STARRS assessment tool to guide this step. Distribute it to your colleagues and staff, then meet as a team to discuss the results and identify where you want to focus your initial efforts.

Read the full FPM article: “How to Create a Culture of Well-Being in Your Practice.”