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FEATURES

Is There a Physician Union in Your Future?

Robert Carlson

By joining forces with unions, some family physicians are hoping to overcome the unrealistic demands of managed care.

Nine Keys to Better Recruiting

Chester H. Fox

You'll get professional results with the author's time-tested tips.

Strengthening Relationships With Your Patients

You know many of your patients by name. You are concerned about their total health and well-being. And you've earned their trust and respect.

Getting Patients Off Hold and Online

John Spicer

Using e-mail and the Web to connect with patients may sound like a hassle, but it can make patients' lives easier — and yours, too.

How Does Your Practice Sound on the Phone?

Lyndia Flanagan

Many patients derive their impression of your practice from telephone contacts. Here are tips for doing a better job.

Why I Fired My Family Doctor

X Patient

This patient's experience teaches lessons that at least one FP apparently hasn't learned.

FPM Articles on Patient Relations

For tips on conducting efficient office visits, enhancing physician-patient communications and more, look to the archives of Family Practice Management.

EDITOR'S PAGE

Redesigned With You in Mind

Robert L. Edsall

If you have already read or flipped through this fifth-anniversary issue, you'll see that the changes announced on the cover are more than cover deep. We haven't just redesigned FPM; we've stripped it down and rebuilt it.

EDITORIAL

Tools for Today's Family Physician: The FPM Curriculum

Marc Rivo

The AAFP launched Family Practice Management during the 1993 debate over national health care reform, giving it the mission of helping family physicians adapt to changing times. At the time, perhaps not everyone recognized its importance. Some family physicians yet untouched...

LETTERS

On MDs and DOs

Gail Dudley

Patient education

Daniel Parker

GETTING PAID

Three New Year's Resolutions From Medicare

Kent J. Moore

When it comes to updates from HCFA, two pieces of good news out of three isn't bad.

CODING & DOCUMENTATION

Coding and Documentation

Kent J. Moore, Leigh Ann Henry

Coding fractional units of service | Documenting medical necessity for tests | Coding tests for therapeutic levels | Substitutions for bulleted exam elements | Same-day annual exam and flex sig | Consultation vs. ED visit | Coding telephone calls | Coding a sports physical |...

MONITOR

Monitor

Y2K update: Millennium bug isn't just HCFA's problem | HMO lets doctors choose referral physicians | A matter of trust | Groups call for patient privacy improvements | National health care spending slows ... | Physicians fare well, despite managed care | Four family...

PRACTICE DIARY

Practice Diary

Sanford J. Brown

E-mail | Old charts | Hands on | Staff appreciation | Office aesthetics

ASK FPM

Ask FPM

Kent J. Moore, Phillip J. Goldberg, Constance H. Baker, Therese Goldsmith, Ryan D. Wallace

Medicaid and “teaching physician” rules | PCPs and Stark II | Who can sign your prescriptions? | Tracking ED use

IMPROVING PATIENT CARE

Are Your Patients Getting the Preventive Services They Need?

L. Casey Chosewood

Preventive services are an important part of primary care. Few physicians would dispute that. But if someone were to ask you today how well your practice is performing in the area of preventive care, what would you say? Do you know for certain that your patients are getting...

COMPUTERS

Make Your Presentations More Powerful

Thomas G. Savel

Traditional slides and overheads just don't grab attention like a computerized presentation can.

Our Featured Web Site: MEDLINE

David C. Kibbe

Since June 1997, the National Library of Medicine (NLM) has made its MEDLINE database —more than 9 million references to articles published in 3,800 biomedical journals —available free of charge on the World Wide Web. And with MEDLINE online, searching the medical literature...

SALARIED FP

Medalia: Why We Unionized

James D. Vandermeer

The physicians of this health system saw organizing as the only way to make their voices heard.

BALANCING ACT

Six Ways to Make Play a Priority

Pamela J. Vaccaro

What on earth ever made you think that all work and no play was any way to live?



Disclosure

All editors and editorial advisory board members in a position to control content for this activity, FPM journal, are required to disclose any relevant financial relationships. View disclosures.



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