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FEATURES

Navigating the Patient Appeals Process

Kent J. Moore

When faced with a health plan denial, work with your patient to appeal the decision.

Making Quality and Service Pay: Part 1, The Internal Environment

Charles M. Kilo, Dennis Horrigan, Marjorie Godfrey, John Wasson

Insurers may not explicitly reward your practice for improved quality and service, but there is a way to make quality and service pay.

EDITOR'S PAGE LETTERS

The American way?

Jeremy Klein

The time has come

More wisdom

Patricia Blochowiak

GETTING PAID

ICD-9 Coding: Every Digit Counts

Kent J. Moore

Here's how to tell whether the diagnosis codes you submit are specific enough to be reimbursable.

CODING & DOCUMENTATION

Coding and Documentation

Kent J. Moore

Newborn admission, H&P on date of discharge | HPI or ROS? | Lesion destruction

MONITOR

Monitor

Teaching compassion | Goodbye medicine | Health care spending spree | State medical boards take on medical directors | Flu shots from the PharmD | In Medicare we trust | New Medicare resources | False credentials | Practice Pearls

IMPROVING PATIENT CARE

Cultural Competence

Marla Sutton

It's not just political correctness. It's good medicine.

PRACTICE DIARY

Practice Diary

Sanford J. Brown

The hospitalist | Verbal abuse | Chest pains

COMPUTERS

Using Web-Based Patient Communication

David C. Kibbe

Interactive practice Web sites can make you available to patients when and where they need you.

ASK FPM

Ask FPM

Keith Borglum, C. Carolyn Thiedke, Janice Cunningham

Phone triage system | Part-time practice advice | Corporate ownership

BALANCING ACT

Physician Support Groups

Jennifer Bush

Making meaningful connections with your colleagues can give deeper meaning to your profession.



Disclosure

All editors and editorial advisory board members in a position to control content for this activity, FPM journal, are required to disclose any relevant financial relationships. View disclosures.



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