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FEATURES

How to Use Scheduling Data to Improve Efficiency

Lee Buttz

The first step is simply to take a closer look at your appointment book.

Using Bilingual Staff Members as Interpreters

Javier F. Sevilla Mátir, Deanna R. Willis

If you don't have access to a professionally trained interpreter, these tips will help you maximize the resources you do have available.

Should You Charge Your Patients for “Free” Services?

Leigh Ann Backer

Some family physicians are charging for refills, forms - and even phone calls.

EDITOR’S PAGE

Exploring the Limits of an Insane System

Robert L. Edsall

By charging patients for refills, phone calls, e-mails and more, some family physicians are looking for the future.

LETTERS

Patients are customers too

Waiting room entertainment and copyright laws

GETTING PAID

Billing for Your Work With Surgeons

Kent J. Moore

Getting paid for preoperative and postoperative care needn't be a headache.

CODING & DOCUMENTATION

CODING & DOCUMENTATION

Kent J. Moore

99211 & immunizations | “Self-limited, minor” problems | After office hours | Multiple procedures at the same visit | HCPCS codes for Nubain & Phenergan | Benadryl injection

MONITOR

MONITOR

Backlog in Medicare enrollment processing continues | Supreme Court limits lawsuits against HMOs | Twenty states in crisis | Health care spending slows | Paying for performance

INFORMATION FROM YOUR FAMILY DOCTOR

¿Qué hacer si necesito un interprete?

Download in PDF format.

IMPROVING PATIENT CARE

Sticking the Landing: How to Create a Clean End to a Medical Visit

Michelle E. Lutton, null PsyD

Seven skills will help you end the medical visit with greater satisfaction for both you and your patient.

PRACTICE DIARY

PRACTICE DIARY

Sanford J. Brown

Role models | Horses vs. zebras V

ASK FPM

ASK FPM

George Conomikes, JosephE. Scherger, KentJ. Moore, JeffreyB. Miller

Billing costs | Online consultations outside your patient base | Documenting E/M services with checklists | Delayed dictation

BALANCING ACT

Managing Family Dynamics

J. LeBron McBride

Unseen family phantoms can accompany you and your patients into the exam room.



Disclosure

All editors and editorial advisory board members in a position to control content for this activity, FPM journal, are required to disclose any relevant financial relationships. View disclosures.



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