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FEATURES

Virtual Office Visits: A Reachable and Reimbursable Innovation

Michelle Eads

They're convenient, they're efficient, and for a growing number of physicians, they pay.

Are Your Patients Ready for Electronic Communication?

Allen L. Pelletier, Greggory R. Sutton, Raymond R. Walker

This simple survey will help you gauge patients' ability to interact with your practice via the Internet.

Recruiting and Retaining the Right Physicians

Jack Valancy

Your practice can hire the best candidates by knowing its needs and anticipating theirs.

Coding Flu Shots: Immunize Against Lost Revenue

Cindy Hughes

Make this hectic time of year a little smoother by reminding yourself and your staff how to code flu shots.

FROM THE EDITOR

Let Your Ideas Shine: The 2008 Reader Challenge

Robert Edsall

Got a good idea? Don't hide it under a bushel.

OPINION

Rebuilding Family Medicine From the Foundation Up

Douglas Smith

The mere fact that we talk about “access to care” is a sign of serious illness in the health care system.

LETTERS

Do you think we need primary care?

The huddle agenda

Sweety Jain

Grade your payers

Fred C. Beck

NEWS TRENDS

NEWS & TRENDS

Insurer to pay $12 million to settle claims-related complaints | Companies make unhealthy employees pay | More physicians move to mid-sized practices

CODING & DOCUMENTATION

CODING & DOCUMENTATION

Cindy Hughes

Determining the chief complaint | Biopsy vs. excision | Billing for a hospital discharge | Follow-up visits and global periods | Swing bed care | E/M visit + vaccination | Assessment after a car accident | Billing for teaching rounds

PRACTICE PEARLS

PRACTICE PEARLS

Hien Nguyen, Bob Newbell, Edward Hirsch, Marla Tobin

Manage expectations and waiting time | Note pronunciation of patient names | Understand lease terms | Offering vaccines in your office | Create a clear objective for your employees | Develop a clear policy on personal computer use | Keep good staff members on board

THE LAST WORD

Moving Beyond “Noncompliance”

William E. Cayley, Jr.

When we focus on our own agenda rather than our patient's, we too can become noncompliant.



Disclosure

All editors and editorial advisory board members in a position to control content for this activity, FPM journal, are required to disclose any relevant financial relationships. View disclosures.



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